Josh leads the buying, selling, and valuation side of Brunner Property Management. He works directly with clients on purchases, sales, rental estimates, and opinions of value. When a potential owner is considering property management, Josh is the one who walks through the numbers, sets realistic rental expectations, and answers questions until a management agreement is in place. From there, he connects clients with Brunner’s leasing and management team — so each part of the process is handled by the people who specialize in it, while Josh stays focused on big-picture strategy and major decisions.

Josh originally got started in real estate while working as a teacher. He began buying distressed properties on the side, fixing them up, renting them out, and managing his own rentals. Over time, that experience naturally grew into helping other owners manage their properties as well.

One of his earliest projects was a 922-square-foot house in Houston that he bought for $20,000 (which gives you a pretty good idea of what it looked like at the start). He took it down to the studs, pulled permits, and renovated it. When he moved from Houston to New Braunfels in 2019, that house became his first rental, and he experienced how difficult it is to be a long-distance landlord. That project ultimately set the foundation for Brunner Property Management. He remains active in investment properties, owning rentals in New Braunfels, Seguin, and Canyon Lake.

Josh’s background is rooted in real estate investing, not just transactions. He is known for seeing value where others overlook it, understanding construction and renovation through real experience, and helping clients structure and negotiate deals that actually make sense long term.

Josh is also the son of a hospital maintenance man in Austin and spent years helping his Dad with weekend handyman projects throughout his childhood (holding hammers and grabbing nails) through college breaks (remodeling kitchens and bathrooms, building decks, etc) while attending and graduating from Texas Tech University.

His role is to help clients make smart buying, selling, and rental decisions on the front end — and to make sure the business of owning real estate runs smoothly without requiring owners to be involved in the day-to-day.

Heather serves as the operational engine for post-lease operations and resident experience at Brunner Property Management. She manages all owner and tenant interactions during occupancy (excluding leasing), overseeing the day-to-day systems, communication, and repair workflows that keep properties running smoothly. Her focus spans the entire property lifecycle—directing turn processes, coordinating routine and emergency maintenance, overseeing periodic property walkthroughs, and managing the owner and tenant benefit programs. Additionally, Heather leads the financial tracking for property turnover by processing security deposit itemizations and handling invoicing and billing for Brunner Home Maintenance.

Brandy is Brunner Property Management’s Utility Player and leads our owner and tenant operations. Brandy is our all-star utility player — in baseball terms, that means she can step into multiple positions when needed and still perform at a high level. She works across leasing, owner onboarding, renewals, move-outs, and ongoing communication to keep transitions smooth and the entire operation running efficiently.

She is the primary point of contact for owner onboarding, lease renewals, move-out processes, general owner communication that does not involve accounting or bookkeeping, and tenant communication that does not involve maintenance.

Brandy also oversees leasing operations and works closely with the rest of the team to ensure clean transitions from leasing into long-term management and from tenancy into turnover. Most of her work happens behind the scenes so owners and tenants receive clear, consistent communication without confusion.

She is a strong people person, highly conscientious, and exceptionally good at follow-up and keeping everyone informed throughout each stage of the process. Only Josh calls her “BB,” so if you ever hear that name and wonder who he’s talking about, it’s Brandy.

Casen is a licensed real estate agent and the primary point of contact for owners and tenants with general leasing questions. He also serves as our main “boots-on-the-ground” team member during the leasing process.

Casen handles most in-person showings, applicant communication, and day-to-day leasing activity while a property is being marketed. He plays a key role in keeping leasing timelines moving and making sure applicants and owners receive timely updates.

Casen has been part of Brunner Property Management since before he was licensed and is known for being genuinely kind, consistently positive, and easy to talk to — which helps keep leasing conversations productive and professional. He is originally from Spring Branch and brings strong local knowledge to the tenant and leasing side of the business.

Behind the scenes, he works closely with Brandy and the operations team to make sure every lease transitions smoothly into ongoing management.

Ricky is the hands-on force keeping Brunner Property Management's portfolio in peak condition. As our primary in-house handyman, he executes on-site repairs, routine upkeep, and preventative maintenance across active properties. Working closely with our coordination team, Ricky powers our turnover process by completing swift, quality turn repairs between tenants, conducting periodic property walkthroughs, and delivering maintenance services under the Brunner Home Maintenance umbrella. From troubleshooting tenant work orders to ensuring properties meet top operational standards, Ricky delivers the quality workmanship and efficiency our owners and residents rely on.

Emma is Brunner Property Management’s bookkeeper and the primary point of contact for all accounting and bookkeeping questions. She handles owner statements, payments, and account-related questions and is the person our team relies on whenever something needs to be explained clearly and accurately.

Emma is the go-to resource for anything financial within the company. When accounting questions come up for owners, our team routes those items directly to Emma so they can be handled quickly and correctly.

The financial side of property management has a lot of moving parts. While occasional mistakes can happen in any system, our team works quickly to investigate, correct issues, and make sure everything is accurate.

Emma is known for being exceptionally kind, patient, and thorough in her communication, and for providing clear, helpful explanations that make even complicated accounting questions easy to understand.